The name FatCow, kind of funny and unrelated to the main activity of the company, but they are among the top ten shared hosting providers. The company exists since 1998, providing shared hosting solutions to businesses and individuals who are looking for an inexpensive hosting solution for their small and medium sized websites. Besides shared hosting, FatCow offers other services like: search engine optimization (SEO), website designing and management, domain registration, e-commerce service, VPS and Dedicated servers as well.
The company is managed from Boston, MA and is oriented to provide environment friendly service; their datacenters are powered 100% by wind energy. The service could not be at this high level without the 24/7 online support, customer satisfaction with 30 days money back guarantee and the dedication of the “Moo Crew“.
In the following I will be reviewing the FatCow Plan and the Mini-Moo Plan.
Features & Value
With the basic shared plan that costs $3.15/month, you will benefit from a free domain name, unlimited storage and bandwidth, unlimited emails and add-on domains, free marketing credits to advertise your website on Google, Yahoo, Bing and FaceBook, free 1GB cloud storage, and a lot more. The Mini-Moo account is only useful for those who are just starting a business and don’t really need website hosting yet, but need a professional email account like firstname.lastname@example.org, this service is available for only $5/year.
Reliability & Performance
The company does not have an official uptime guarantee; however they do everything in their power to minimize technical problems. Websites and the network is monitored non-stop and engineers are working hard to prevent any service disruption. They also make sure that files are hosted at least on two different servers, so in case one goes down, the other server takes over and users can still access their websites without problems. Customer satisfaction is FatCow’s goal; therefor the company has a 30-Day Money Back policy as well.
The vDeck control panel was designed to help users manage their hosting account easily. It has lots of great features that you, as a webmaster will need, such as domain and website management tool, site building tool and script installation software, email and FTP account creation, billing, and more.
Help & Support
The US-based online support is available 24/7 for new and existing clients as well. You can get in touch with the highly trained support team via phone, emails or using the live chat. For frequently asked questions there is a knowledge base available, where you can learn more on how to get started and manage your hosting account. If you are new to website building, the knowledgebase will be your best friend for a couple of hours.
So far looks good, but who should choose Fatcow? If you are a developer and planning to use Ruby on Rails, Python, Pearl programming languages, you should check out Bluehost right now, Fatcow is not for you. If you just want to get online, make yourself a nice good looking website using either the website building tool or using a custom script like WordPress or Joomla, or just want to host your email account, this is the hosting company you should go with.